Windows Instructions

NOTE: Before you start the following setup, you will need to have Multi-Factor Authentication enabled & configured. For assistance with that, please follow this guide: MFA Setup

Step 1: Open “Remote Desktop Connection” on your computer. You can find it under Start Menu > All Programs > Accessories > Remote Desktop Connection.


Step 2: You should see the window below. If you do not see the full dialog box below, click “Show Options” in the bottom left corner. In the “Computer” field, enter “”. In the "User name" field, enter your username preceded by “Michener\”. Then click on the “Advanced” tab.


Step 3: Click on “Settings”.


Step 4: Click on “Use these RD Gateway server settings”.  In the Server Name field, enter “”. Click OK.


Step 5: Now click on the “General” tab and Click on “Save as” to save this configuration for future use. Once you've saved the configuration, click "Connect". A new window may pop up asking to trust this connection. Check the box to not ask again, then click Connect.


Step 6: A window will then pop up asking you for your password. After filling your password, click on “OK”. The MFA process will then authenticate you, depending on the method you chose in the previous steps (Mobile App, Text or Phone call). 


Note: You may need to enter your password a second time after MFA verification.

Once you've successfully logged on, you should see an environment similar to your Windows desktop at Michener. However, the interface is more similar to Windows 10, and the Office suite is Office 2016. You may notice some interface differences compared to your Michener desktop.

Accessing fileshares and email is done exactly the same way as your local on-site desktop, although you will need to set up your email initially, using the following instructions. 

Step 1: When you log in for the first time, the following window will pop up to help you setup your Outlook profile, click "Next".


Step 2: On the following screen, click "Next":


Step 3: The remote server will automatically fill out the required information, shown below. Click "Next".


Step 4:  Please enter your password one more time and check the “Remember my credentials” box.


Step 5: Once the wizard completes, click "Finish".


Step 6: Outlook should launch, and will load your profile. In a minute or two, the main Outlook window should open and start downloading your mail.



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