Mac Instructions

Step 1: Download “Microsoft Remote Desktop” from the App Store, either by searching or using the following link: Mac App Store - Microsoft Remote Desktop

This will require an Apple ID, you’ll need to provide your own. Older versions included with previous versions of Office may not work properly to connect and are unsupported.

Step 2: Open “Microsoft Remote Desktop” and you should see the window to the right. Click the “New” button in the top left corner of the window.

Step 3: Enter the following information, using the example to the right as a guide.

Connection name: Michener
PC Name:
Gateway: No gateway configured
Username: Michener\<Your Michener Username>
Password: <Your Michener Password>

Leave all other options as default, and click the red “X” button in the top left corner to close the window. Double-click the “Michener” connection you just created to connect.

Once you’ve successfully logged on, you should see an environment similar to your Windows desktop at Michener. Accessing fileshares and email is done exactly the same way as your local on-site desktop, although you will need to set up your email initially, using the following instructions.

Step 1: Double-click the yellow “Outlook 2010” icon on the remote desktop. If it is not present there, you’ll find it in the start menu under “All Programs > Microsoft Office 2010 > Microsoft Outlook 2010”. The window below should pop up, automatically filled with your email address. Click “Next”.

Step 2: In the next window, you will be prompted to enter a password. Ensure that the username is your full email address ( and enter your current password. Finally, check the “Remember my credentials” box, then click “OK”. 

Step 3: When the wizard is done logging you in successfully, you should see the window to the right. Click “Finish”.

Step 4: Outlook should launch, and will load your profile. In a minute or two, the main Outlook window should open and start downloading your mail.

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