Follow

Information on MMS Messages and the new Rogers VoR Plan

If you have a Michener-issued device on the new Rogers VoR plan, talk and text are unlimited, but MMS messages are charged at a rate of 50 cents each.

What are MMS messages?

MMS messages are any messages sent via your device's text messaging application, that have media in them. This includes pictures, videos, songs, etc. SMS messages are text-only messages, and are still unlimited in the new Rogers plan.

On a BlackBerry: This would include all messages sent via the texting feature that include mixed media such as pictures, videos, songs, etc.

On an iPhone: this would be all "green bubble" messages (messages sent to users without iMessage) that include mixed media such as pictures, videos, songs, etc. A quirk of the iPhone is that this also includes all messages, even text-only messages, sent to groups with non-iMessage users in them. Group messages to non-iMessage users are sent as MMS messages, and will thus be charged accordingly. 

Who is responsible for paying for these surcharges?

Usage of the MMS feature and associated charges will be treated the same as any other overage charge. Therefore, the user of the device will be responsible for paying for these excess charges out-of-pocket unless a justifiable business reason for the overage can be provided to the budget manager of that user.

How can I avoid these charges?

If you have a BlackBerry: There is no way to disable the MMS feature on BlackBerry devices. To avoid charges, please refrain from sending anything other than pure text messages using the messaging application on your device. Should you need to send media to another user, please use a service that uses cellular data instead of the MMS feature. Options include Email, WhatsApp, Viber, and similar services.

If you have an iPhone: You can disable MMS messages on your iPhone by following the instructions provided at the article linked: hereShould you need to send media or chat with a group, please use a service that uses cellular data instead of the MMS feature. Options include iMessage, Email, WhatsApp, Viber, and similar services.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk